Contact Us
Whether you have questions, needs, or suggestions, our team is ready to provide help and support.
Frequently Asked Questions
Before contacting us, you might want to check our frequently asked questions
How can I get a quote?
You can submit your requirements through the contact form above, and our sales team will contact you within 24 hours with a customized solution and quote.
How long does server hosting deployment take?
Standard configured servers are typically deployed within 1-3 business days. For servers requiring special configurations, it may take 3-7 business days.
What is the technical support response time?
We provide 24/7 technical support. General inquiries are typically responded to within 2 hours, while urgent issues (like server downtime) are addressed within 15 minutes.
Can I upgrade my VPS configuration at any time?
Yes, you can upgrade your VPS configuration at any time. Upgrades are usually completed within minutes without downtime or data migration. Please contact our technical support team to arrange an upgrade.